Pool catering

Our guarantee

If your food never arrives or something is missing, you get that money back. You don't have to argue for it.

Every Pool catering order is covered, and your order page shows it.

What you get back

  • Never arrivedFull refund
  • Something missingThose items refunded
  • Late or something not rightTell us and we make it right

Something went wrong? Use Report a problem on your order page up to 48 hours after your event. We check it with the restaurant, and any refund goes back to how you paid.

Questions about it? Email support@pooluchicago.org. More answers are in Catering help.